Digital Transformation for SMEs

"Digital transformation" sounds like a McKinsey deck. For an SME, it should look like a 90-day plan.

Days 1–30: Foundations

Move billing to a real POS. Stop using paper or generic Excel.

Set up product master with SKUs, prices, tax mapping.

Train one staff member to the point they can train others.

Roll out barcode scanning at receiving and billing.

Start daily reconciliation: cash, card, UPI, credit.

Activate WhatsApp invoicing and payment reminders.

Configure dashboards: sales, top SKUs, dead stock, GST.

Run your first weekly review with the team.

File GST returns from the system, not from a separate process.

Trying to digitise everything at once.

Picking software for features you'll use in year three.

Skipping training — software adoption fails on the floor, not in the demo.

The 90-day plan above is exactly our onboarding playbook. Our team walks you through it week by week, included with every subscription.